Tue. Oct 3rd, 2023
Starlink’s Global Network of Satellites Experiences Service Outage

SpaceX’s Starlink, a network of ultrafast broadband satellites in Low Earth Orbit (LEO), encountered a significant service outage last night. The outage lasted for nearly two hours before returning to normal.

Starlink currently operates approximately 4,700 LEO satellites around the Earth, with plans to add around 7,500 more by the end of 2027. In the UK, customers pay a monthly fee starting from £75, along with additional costs for the home kit and shipping. The “Standard” package promises low latency times of 25-50ms, download speeds of 25-100Mbps, and upload speeds of 5-10Mbps.

While major outages are rare, with most connectivity problems related to user location and setup, last night’s incident was an exception. Fortunately, the timing of the outage minimized the impact on UK users, although some customers still experienced issues.

Starlink promptly acknowledged the problem and resolved it relatively quickly. The exact cause of the outage remains unknown, as there is currently no official information available. Additionally, some customers reported difficulty signing in to the Starlink website during the outage.