Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan is using satellite communication technology to facilitate public services, especially in remote areas. Ghufron Mukti, the CEO of BPJS Kesehatan, stated that the quality transformation of services is focused on providing easily accessible, fast, and equitable healthcare services for every participant of the National Health Insurance (JKN) program. He mentioned simplifications such as using the ID card (KTP) when accessing healthcare services without the need for document photocopies, efficient referral services, and digitalization of services and claims.

One of the steps taken by BPJS Kesehatan is to improve access to healthcare services for JKN participants, particularly for communities living in areas where qualified healthcare facilities are not available. However, providing equal access to healthcare services in remote areas is not without challenges. It is essential to have reliable internet connectivity since the target population is located in remote areas.

Agung Satya Wiguna, Chief Enterprise Business Officer of PT Link Net Tbk, stated that the utilization of Very Small Aperture Terminal (VSAT) technology could be one of the solutions for the success of BPJS Kesehatan’s quality transformation program. VSAT is a satellite communication technology that allows internet access and data communication in remote locations where cable infrastructure or terrestrial networks are difficult to reach.

Agung emphasized the importance of cloud computing in optimizing the integration of digital data for the BPJS Kesehatan quality transformation program. He stated that cloud computing technology can facilitate data storage and improve operational efficiency, thereby ensuring the optimal execution of the program.

By utilizing VSAT and cloud computing services, BPJS Kesehatan aims to support activities in remote areas through the use of IT systems. These services can optimize programs such as quality transformation and similar initiatives.

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