Tue. Sep 26th, 2023
Using Roadside Assistance via Satellite on iPhone 14 and 15

The iPhone 14 and 15 have introduced a new feature called Roadside Assistance via Satellite, which combines Apple’s advanced technology with the trusted services of AAA (American Automobile Association). This feature ensures that even in unfamiliar or remote locations with no cellular or Wi-Fi service, help is just a few taps away.

To use Roadside Assistance via Satellite, make sure your iPhone has iOS 17 installed. If not, you can learn how to upgrade to iOS 17. Once you have the necessary software, follow these steps:

1. Open the Messages app and compose a new message.
2. Type “Roadside Assistance” and select the type of assistance you need from options such as Locked Out, No Fuel, Flat Tire, Vehicle Does Not Start, and Vehicle Stuck.
3. Follow the on-screen instructions to connect your iPhone to the nearest satellite. This may require pointing your phone in a specific direction.
4. Once connected, you will receive a message confirming your location and AAA services will be dispatched to your accurate GPS coordinates.

It’s important to note that Roadside Assistance via Satellite works best in open spaces with clear sky visibility. Obstacles like trees or buildings can impact its performance.

For the first two years after activating your iPhone 14 or 15, Roadside Assistance via Satellite, in collaboration with AAA, is available for free in the United States. After this period, AAA may charge for their services. However, non-AAA members with these iPhone models can still utilize the feature on a pay-per-use basis.

With Apple’s Roadside Assistance via Satellite feature, being stranded without cellular or Wi-Fi service is no longer a concern. Help is always within reach, regardless of your location. To learn more about the new features of the iPhone 15 and 15 Plus, explore further reading options.