To reset a Starlink router, follow these general steps. Please note that specific instructions may vary depending on the model of your Starlink router.
1. Locate the Reset Button: Find the small, recessed reset button on the back or bottom of the router, usually labeled “Reset” or “Factory Reset.”
2. Prepare a Pin or Paperclip: Grab a small, pointed object like a pin or a paperclip to press the reset button.
3. Power Off the Router: Unplug the router from the power source to turn it off.
4. Press and Hold the Reset Button: Use the pin or paperclip to press and hold the reset button for about 10-15 seconds. You may feel a slight click when pressing the button.
5. Observe LED Indicators: Pay attention to any flashing or changes in the router’s LED indicators while holding the reset button.
6. Release the Reset Button: After holding the reset button for the specified time, release it.
7. Wait for Reboot: Allow the router a minute or two to reboot and reset to its factory default settings.
8. Reconfigure the Router: After the router has rebooted, you’ll need to reconfigure it. This includes setting up your Wi-Fi network name (SSID) and password, as well as any other custom settings.
Performing a factory reset will erase all custom settings, so make sure to reconfigure your router with the desired settings.
What to Do If Your Starlink Keeps Disconnecting
If your Starlink internet connection keeps disconnecting, there can be various reasons behind the issue. Here are some common factors and troubleshooting steps to help you address the problem:
1. Obstruction or Signal Interference: Ensure that your Starlink dish has a clear, unobstructed view of the sky.
2. Weather Conditions: Inclement weather can affect satellite internet connections. Check for any temporary disruptions during extreme weather.
3. Router or Modem Issues: Power cycle your Starlink router and modem and check for any hardware problems or loose cable connections.
4. Overloaded Network: Limit the number of devices connected to your network simultaneously, or prioritize critical devices.
5. Satellite Maintenance: Temporary service interruptions may occur due to Starlink repositioning its satellites or performing maintenance.
6. Software or Firmware Updates: Keep your Starlink router and modem up to date with the latest firmware or software updates for improved stability.
7. ISP or Account Issues: Verify if there are any account-related issues, billing problems, or service outages by contacting Starlink customer support.
8. Wi-Fi Signal Strength: Ensure that your Wi-Fi signal is strong by placing your router in a central location and considering Wi-Fi extenders if needed.
9. Network Congestion: High network traffic can cause temporary service interruptions, especially in densely populated areas.
10. Hardware Compatibility: Ensure that your devices are compatible with Starlink and have up-to-date drivers or software.
11. Network Security: Check for unauthorized users hogging your bandwidth and ensure your network is secure.
If the problem persists, contact Starlink customer support for further assistance.
How to Install Starlink
Please note that the installation process may have changed since September 2021. For the most up-to-date instructions, consult the official Starlink website or contact Starlink customer support. Here’s a general overview of the typical installation process:
1. Order Starlink Kit: Visit the Starlink website and place an order for the Starlink Kit, including the dish, router, modem, and other necessary equipment.
2. Receive the Kit: You’ll receive the kit via mail or delivery service.
3. Select Installation Location: Choose a location with a clear view of the sky, ideally facing north.
4. Set Up the Dish: Attach the Starlink dish to a stable surface using the provided instructions.
5. Connect the Dish: Use the provided cables to connect the Starlink dish to the modem, ensuring secure connections.
6. Power On: Plug in and power on the modem and router.
7. Wait for Signal: The dish will search for a satellite signal, aligning with the satellites. This may take several minutes.
8. Connect to Wi-Fi: Once the dish has a strong signal and is aligned, connect your devices to the Starlink Wi-Fi network using the provided network name and password.
9. Set Up Router (Optional): If using your own router, consult its manual for instructions on setting up a new connection.
For specific instructions, consult the official Starlink website or contact Starlink customer support.