Sun. Dec 3rd, 2023
Apple and AAA Collaborate to Provide Roadside Assistance for iPhone 14 and iPhone 15 Customers

Apple and AAA have joined forces to offer roadside assistance for iPhone 14 and iPhone 15 users who encounter car trouble without cellular connectivity. This collaboration aims to provide a convenient solution for Apple customers in need of help while on the road.

A recent video by Brian Tong showcases the functionality of Roadside Assistance via satellite on the iPhone 14 and iPhone 15. Tong walks through the step-by-step process of utilizing this feature and explains how it operates.

To access Roadside Assistance, users can initiate a new message in the Messages app and type ‘road’, which prompts the appearance of the assistance option. This option becomes available only when the iPhone is out of cellular range, and SOS is displayed in the carrier field.

In the demonstration, Tong uses the scenario of a AAA service member assisting with jump-starting a car that has a dead battery. To avail of this feature, individuals require an iPhone 14 or newer model and an active AAA membership in the U.S. Some T-Mobile customers may also be eligible for a one-year free membership, while others can purchase AAA separately.

Alternatively, users may choose to invest in a car battery jump starter, a handy device to keep in their trunk, eliminating the need to rely on external assistance when faced with a depleted battery.

The video provides viewers with a comprehensive understanding of Roadside Assistance via satellite, without the necessity of experiencing the service personally. It serves as an informative resource for individuals who wish to explore the capabilities of this feature.

Overall, this collaboration between Apple and AAA offers iPhone 14 and iPhone 15 customers an added layer of support during unforeseen car troubles, ensuring they have access to necessary assistance even when without a cellular connection.