Sun. Dec 3rd, 2023
Jakarta (ANTARA) – BPJS Kesehatan Optimizes Service Through Technology

The Social Security Administration Agency (BPJS) for Health is enhancing its services through the simplification of administrative processes and the utilization of VSAT and Cloud technology.

The President Director of BPJS Kesehatan, Ghufron Mukti, stated that the simplification includes using ID cards (KTP) to access healthcare services without the need for document photocopies, efficient referral services, and digitalization of services and claims. The goal is to provide easy and equal access to every participant of the National Health Insurance (JKN) program.

To improve healthcare access for JKN participants, especially those living in areas without adequate healthcare facilities, BPJS Kesehatan has taken several steps. Ghufron emphasized the need for reliable internet access to support the equal distribution of healthcare services, considering that the target audience resides in remote areas.

Agung Satya Wiguna, Chief Enterprise Business Officer of PT Link Net Tbk, mentioned that Very Small Aperture Terminal (VSAT) technology can contribute to the success of BPJS Kesehatan’s service quality transformation program. VSAT is a satellite communication technology that enables internet access and data communication in remote locations where cable infrastructure is limited.

Furthermore, Agung highlighted the importance of cloud computing in optimizing the integration of digital data for the program. Cloud computing facilitates data storage, leading to operational efficiency and optimal program implementation.

BPJS Kesehatan aims to utilize VSAT and cloud computing services to support activities in remote areas through IT systems. These services will optimize programs such as service quality transformation and similar initiatives.

In summary, BPJS Kesehatan is simplifying administrative processes and utilizing VSAT and Cloud technology to enhance its healthcare services. The aim is to provide accessible and efficient healthcare for all JKN participants, especially those in remote areas with limited infrastructure.