Apple has made a significant announcement regarding its Emergency SOS via satellite service. Originally introduced one year ago, this safety feature has been extended for an additional year, free of charge, for existing iPhone 14 users. The technology allows users to communicate with emergency services even in areas without cellular or Wi-Fi coverage.
The impact of Emergency SOS has been substantial, with numerous lives saved globally. Kaiann Drance, Apple’s vice president of Worldwide iPhone Product Marketing, highlighted several instances where the service played a crucial role in saving lives, including car accidents in Los Angeles and lost hikers in Italy.
To further enhance safety for iPhone users, Apple has launched Roadside Assistance via satellite in partnership with AAA. This service offers emergency car support outside of network coverage areas. For the first two years after activation, new iPhone 15 and iPhone 14 models will have free access to this service. However, non-AAA members can still access this service on a pay-per-use basis, ensuring emergency support is widely available.
In addition to Emergency SOS and Roadside Assistance, Apple offers other comprehensive safety features. These include the ability to share location via satellite in the Find My app, Crash Detection for severe car accidents, Check In for notifying contacts upon safe arrival, and the ability to set up a Medical ID in the Health app.
The free trial of Emergency SOS via satellite is available to iPhone 14 users who activated their devices in supported countries before November 15, 2023. This service requires iOS 17 and is subject to satellite availability.
Apple’s dedication to user safety is reinforced by these extensions and new features. By providing crucial emergency services and enhancing communication capabilities, Apple continues to prioritize the well-being of its users.