Sat. Sep 30th, 2023
Apple Expands Emergency Assistance Capabilities in iPhone 15

Apple has introduced a new feature in the iPhone 15 that allows users to call the American Automobile Association (AAA) for roadside assistance. This functionality builds upon Apple’s existing emergency features, such as Crash Detection, satellite Emergency SOS, and location sharing via satellite connection.

The emergency SOS feature, already available in 14 countries across three continents, will now extend its coverage to include Spain and Switzerland. This means that users in these regions can utilize the satellite connection to reach out for help in case of an emergency.

One of the significant benefits of this feature is that it allows U.S. customers to contact AAA, even when they are in areas without cellular coverage. By completing a short questionnaire, users can provide crucial details about their situation, and this information is transmitted via satellite to AAA. AAA can then send direct messages to the user and dispatch assistance to their precise location.

For iPhone 15 and iPhone 15 Plus buyers, Apple is offering free access to Roadside Assistance via satellite for two years. However, the actual services provided by AAA are determined by the caller’s membership status. It is important to note that non-members can also seek assistance, albeit with separate arrangements.

This expansion of Apple’s emergency assistance capabilities demonstrates the company’s ongoing commitment to providing innovative features and enhancing user safety. With the inclusion of this new functionality, Apple aims to make it easier for users to access help in times of need, even in challenging situations where traditional cellular coverage may not be available.

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