Tue. Sep 26th, 2023
Apple Expands Emergency Roadside Assistance via Satellite with iPhone 15

Apple has announced the expansion of its Emergency SOS feature to include Roadside Assistance via satellite for iPhone 14 and iPhone 15 users. This feature allows users to connect with emergency services and AAA through satellite communication when there is no wifi or cellular connection available.

Similar to Emergency SOS via satellite, Roadside Assistance via satellite utilizes the closest satellite in the sky to establish communication when traditional service options are unavailable. This feature is particularly useful in situations where users are dealing with car trouble, which can potentially escalate to life-threatening situations.

When users do not have access to traditional service, the iPhone will provide options such as “Locked Out,” “No Fuel or Charge,” or “Flat Tire,” among others, for users to communicate their situation to AAA. Roadside Assistance via satellite will transmit the user’s exact location to AAA to ensure accurate help is dispatched.

Additionally, if there is a weak satellite signal, the iPhone will provide guidance on where to move in order to establish better communication.

Apple has confirmed that Roadside Assistance via satellite is free for two years from the activation of iPhone 14 or iPhone 15 models. However, the user may incur charges from AAA for any roadside assistance if they are not a AAA member. Apple has not disclosed the pricing model for this pay-per-use service.

To access this feature, users will need to update to iOS 17, while Emergency SOS via satellite remains compatible with iOS 16.

Overall, the expansion of the Emergency Roadside Assistance via satellite feature provides iPhone 15 users with an additional layer of safety and convenience whenever they encounter car troubles in areas with limited or no traditional service coverage.